Return & Replacement Policy

At CDS DigiMart, customer satisfaction is important to us. Please read our Return & Replacement Policy carefully before making a purchase.

1. Replacement Eligibility

Replacement is applicable only for products that are received in a damaged condition.

To be eligible for a replacement:

• The damage must be reported within 48 hours of product delivery.

• The product must be unused and in its original packaging.

• Clear photographs or videos showing the damage may be required for verification.

2. Replacement Request Process

If you receive a damaged product, please send a replacement request within 48 hours of delivery by email to:

• Shop@cdspl.com

• Info@cdspl.com

Your request should include:

• Order Number

• Product Name

• Description of the damage

• Supporting photos or videos

3. Approval & Replacement Timeline

Once we receive and review your request:

• Our team will verify the reported damage.

• If the claim is approved, we will notify you via email.

• After approval, a replacement will be arranged within 14 business days.

4. Non-Eligible Cases

Replacement requests will not be accepted for:

• Products reported after 48 hours of delivery.

• Damage caused by misuse, mishandling, or improper installation.

• Normal wear and tear.

• Products that have been used, modified, or altered after delivery.

5. Refunds

CDS DigiMart does not offer refunds. Only replacement of damaged goods is provided subject to the conditions stated in this policy.

6. Contact Us

For any questions regarding this Return & Replacement Policy, please contact us:

Central Data Systems (CDS DigiMart)

Email:
Shop@cdspl.com
Info@cdspl.com

Phone:
+91 806128 9800

Address:
No-10, Grey Rock, 2nd Floor,
24th Main Road, 1st Phase,
J. P. Nagar,
Bengaluru, Karnataka – 560078,
India