Effective Date: 12/06/2026 At CDS Digimart, operated by Central Data Systems Pvt. Ltd., we are committed to ensuring a smooth, secure, and timely delivery experience for all our customers. This Shipping & Delivery Policy explains the terms and conditions related to the shipping and delivery of products purchased through our online store.

1. Order Processing Time

All orders placed through CDS Digimart are processed after successful order confirmation and payment verification.

• Orders are generally processed within 2–5 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Certain products may require additional processing time due to availability, customization, or manufacturer dispatch timelines.
• Customers will be notified in case of any expected delays.

2. Shipping Locations

We currently deliver products across India through reliable logistics and courier partners. Delivery availability may vary depending on the product type, shipping address, and serviceability of the location.

3. Shipping Charges

Shipping charges may vary depending on:

• Product category and size
• Delivery location
• Order value
• Logistics requirements

Applicable shipping charges, if any, will be displayed during the checkout process before order confirmation.

4. Delivery Timeline

Estimated delivery timelines:

• Metro Cities: 3–7 business days.
• Other Locations: 5–10 business days.

Delivery timelines are indicative and may vary due to factors such as:

• Weather conditions
• Transportation delays
• Government restrictions
• Courier partner delays
• Product availability

CDS Digimart will make reasonable efforts to ensure timely delivery but shall not be responsible for delays caused by circumstances beyond our control.

5. Order Tracking

• Once your order has been dispatched, tracking details will be shared through your registered email address or phone number.
• You can use the tracking information provided to monitor your shipment status.

6. Delivery Confirmation & Inspection

Customers are requested to:

• Check the package condition at the time of delivery.
• Ensure the product packaging is intact before accepting the shipment.
• Report any visible damage, tampering, or missing items within 48 hours of delivery by contacting our support team.

Please retain the original packaging and invoice for any future service or warranty requirements.

7. Installation & Service

For selected products, including IT infrastructure equipment, UPS systems, and related solutions, installation or commissioning support may be available based on product specifications and service terms. Any installation services will be subject to separate terms and conditions.

8. Incorrect Address or Failed Delivery Attempts

Customers are responsible for providing accurate shipping details during checkout. In case of:

• Incorrect address
• Unreachable customer
• Multiple failed delivery attempts

Additional delivery charges may apply for re-shipping.

9. Damaged or Missing Products

If you receive a damaged, defective, or incorrect product:

• Please contact us within 48 hours of delivery.
• Share relevant details including order number, images/videos of the package, and product condition.

Our team will review the request and assist you with the next steps as per company policy and applicable warranty terms.

10. Contact Us

Central Data Systems Pvt. Ltd. CDS Digimart

Address: No-10, Grey Rock, 2nd Floor, 24th Main Rd, 1st Phase, J. P. Nagar, Bengaluru, Karnataka – 560078

Phone: +91 8061289800 +91 9880018406

Email: info@cdspl.com Shop@cdspl.com

Thank you for choosing CDS Digimart. We appreciate your trust and are committed to delivering reliable products and service experiences.